JBPT Silver Membership FAQs

How many sessions can I attend each month?

The Silver membership entitles you to book any 9 classes per month. In addition, your membership gives complimentary access to our weekly Run JB club or Couch to 5K sessions and Mindful Eating Group.

Do I have to attend the same sessions every week?

A major benefit of your Silver membership is that you do not have to attend the same classes each week. For example, if you normally attend Pilates on Monday nights but can’t make it one week due to a family or work commitment, then you have can attend another class on another day instead.

How do I book onto the sessions I want to attend?

As a Silver member you have priority access to online class booking either via our website or the JBPT app, powered by MindBody. The app makes class booking far easier, quicker, and more transparent, as you can view the schedule of all classes you have booked via the app.

What happens when I am on holiday or away with work?

As a Silver member, you have the freedom and flexibility to book your 17 classes per month however you choose. So no more wasted sessions due to work or personal commitments!

Are the same classes available to book every week?

Yes, with the exception of Pilates and Yoga classes which will run 7 weeks out of 8. The schedule indicating the relevant weeks will be published a minimum of four months in advance on the JBPT website and reflected in the class availability on the online booking system.

Class Cancellation Policy

PLEASE NOTE THAT WE ARE NOT CURRENTLY ENFORCING THIS POLICY. IN THE EVENT THAT MEMBERS CONTINUE TO CANCEL CLASSES IN ADVANCE ON THE SYSTEM IN THE MAJORITY OF CASES (AS IS CURRENTLY THE CASE), WE HOPE TO WAIVE CANCELLATION CHARGES FOR THE FORESEEABLE FUTURE.  HOWEVER WE RESERVE THE RIGHT TO INTRODUCE THIS POLICY DURING YOUR MEMBERSHIP PERIOD.

In the event that you can no longer attend a class that you have already booked, you must cancel as soon as possible via our MindBody Class Booking System to give others the opportunity to attend in your place. The following deadlines will apply:

Morning Classes (6:00am, 6:30am and 7:00am start) - 10pm the night before

Daytime and Evening Classes - 4 hours before class start time

There will be no penalty for cancellations made before these deadlines ("Early Cancellations"). However, for cancellations made after these deadlines ("Late Cancellations") the session credit will be forfeited (i.e. that session will count towards your entitlement of three sessions per week).

Run Club Membership

Run JB Membership is a complimentary benefit for JBPT Gold members. The cancellation policy will not apply for Run JB sessions - there will be no penalty for late cancellations.

Can family members or friends use my Silver membership or attend the sessions I miss?

No, unfortunately all memberships are specific to the individual and sessions cannot be transferred to friends or family.

Is there a minimum age for Members?

Yes, all members must be 18 years or over.

Who can use the New Guest Passes?

Silver Members are entitled to one new guest pass every month. Guests must not be previous or existing customers of JBPT and the same guest can only attend once. You must notify us in advance when you wish to use your guest passes, so guests can be contacted with relevant joining instructions.

Is there a Joining Fee?

No.

When will my payments be taken?

Ongoing monthly payments of £60 will be taken on the 1st of each month via recurring card payment. For memberships commencing part way through the month, a pro-rated payment will be processed on your start date to cover the period before the first regular payment on the 1st of the following month.

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